About Server Dashboard

The Server Dashboard is a WebApps tool that Administrators can use to monitor the status of their server configuration in a live environment. It monitors and displays a server’s services, connectors, queues, compose engine states and more in a color-coded format. Administrators can customize the Server Dashboard view by modifying default test criteria or creating new test criteria specific to their server configurations. In addition, WebApps users typically fulfilling an Administrator or Power User role can view the Server Dashboard based on specific group permissions granted while other groups cannot.

What is monitored

Expand to view more information.

Server Item

Monitoring and/or Display Details

Services

Services in a Started state

Connectors

Connectors in an Enabled state

Components

Components above threshold

Compose Engine

Compose engine state

Local Drive Size

Local drive size is within threshold limits Upland AccuRoute and Compose servers

Job Failure Rate

Job failure rate during a specific period of time

Processing Time

Average processing time for fax, email or folder destination messages over the past 24 hours

Network Folders

Network folders threshold based on a specific time span or volume of documents in a folder

Server Feature

Monitoring and/or Simulation Details

IIS App Pools

IIS App Pools in a started state for each connected IIS Server and verified when the web URL is successful

LDAP Lookup Simulator

User Account LDAP lookup based on server access and display time

Telco Channel Status

Shows the following information.

  • Total number of available channels

  • Total number of free channels

  • Total number of sending channels

  • Total number of receiving channels

 

Before you begin

The following installations are required and must be completed before you can set up the Server Dashboard.

  • Server

  • Server Monitor

  • WebApps

See  the Server and Client Installation Guides for more information.

Note: Device Client installation with device simulation is optional and can be configured to work with the Server Dashboard. Contact Technical Support for further assistance.

Administrators must complete the following tasks.

Server Dashboard Legend

Description

1. Server Dashboard tabs

Use to select and view multiple Server Dashboards if multiple servers are part of your workflow configuration.

Note: The tab and/or border changes to a red color if the server is experiencing any issues.

2. Server Dashboard widgets

Use to view server activity and server-related information.

Note: The information displayed in the widgets is based on the Server Dashboard default or custom test criteria created.

3. Server Dashboard color-coded format

Use the following colors to view server status and determine appropriate actions to resolve issues.

  • Green - server activity is optimal.

  • Yellow - server activity is degraded.

  • Red - server activity is experiencing issues.

 

You can access the Server Dashboard by opening the WebApps application.

To access the Server Dashboard

  1. Open your browser.

  2. Type or paste your specific WebApps URL in the browser’s address bar.

  3. Press Enter. The WebApps application appears.

  4. Select the Server Dashboard tile. The Server Dashboard appears.

See WebApps > Server Dashboard tile example below.

 

See also

Setting up Server Dashboard

About Server Dashboard Telco Channel Status