About Server Dashboard Telco Channel Status

The Server Dashboard is a WebApps tool that Administrators can use to monitor the status of their server configuration in a live environment. It monitors and displays a server’s services, connectors, queues, compose engine states and the status of Telco channels in a color-coded format.

The Telco Channel status shows the following information.

  • Total number of available channels

  • Total number of free channels

  • Total number of sending channels

  • Total number of receiving channels

In addition to the statuses listed above, the color of the Free Channels changes based on the percentage of the total free channels. See table below.

Free Channel Percentage (%)

Color Shown

50% or greater Green
10% to 49% Yellow
Less than 10% Red

See Free Channel examples below.

Before you begin

Administrators must complete the following tasks.

Setting up the Telco Channel status

The Server Monitor must be installed and configured to write to the Server Dashboard database before you can proceed with the Telco Channel status setup.

To set up the Telco Channel status

  1. Open the Server Monitor.

  2. Right-click the Server Monitor server name. The Server Monitor shortcut menu appears.

  3. Select New > Telco Channel Status. The Create New Test Criteria wizard appears.

See the Create New Test Criteria wizard example below.

  1. Select Next. Specify the action for the test.

  2. Select the Add button.

  3. Select Update Dashboard Database.

  4. Select Next.

  5. Select Finish.

  6. Ensure the Update Dashboard Database action appears in the list.

  7. Select Next. The Complete New Test Criteria wizard appears.

See the Complete New Test Criteria wizard example below.

  1. Use the default test name or specify a new name in the box and select Update.

Note: Specifying a new test name is optional.

  1. Ensure the Enable this test check box is selected.

  2. For optimal results, set Execute this test every (value) minute(s) to 1 minute.

  3. For optimal results, set Execute the actions for a failed test every (value)…. to 1 minute.

  4. Select Finish. The Telco Channel Status test appears in the Description details pane.

See also

About the Server Dashboard

Setting up Server Dashboard