Configuring Notes Connector DID/DTMF Lookup

You can configure Notes connector DID/DTMF Lookup by using Server Administrator > Connectors.

  1. Start the Server Administrator.
    On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator.

  2. Expand the Server Administrator tree.

  3. Double-click Connectors. The Connectors are listed in the details pane.

  4. Click Notesconnector to open the Properties page.

  5. Click the DID/DTMF lookup option and click Add. The LDAP Properties page opens.

  6. Configure the following in the General section:

    • In the Server Address text box enter the name of the lookup server.

    • In the Port text box, enter the port number. Standard port numbers are 389 (LDAP), 636 (secure LDAP) and 3268 (Active Directory).

    • In the Description text box, enter a description for this search base.

  7. Configure the following in the Logon section:

    • Select User if you want to log on to the lookup server as a specific user. Enter the name of the user in the Username text box, and enter the password for this user in the Password text box. The default setting is Anonymous.

Note: If you selected User option, look at the Username field. If this field contains a user ID formatted using the Active Directory logon format (for example, username@server.forest.domain.com), lookups in this search base should be successful with no additional configuration.

  1. If this Username field contains a user ID in any other format (for example, domain\user), select Bind using Windows generic security services.

  2. Click Search.

  3. Configure the following in the General section:

    • In the Search Timeout text box, enter the number of hours the server should wait when looking up an ID before timing out.

      Consider the scope of your search base when you configure the Search Timeout setting. (For example, when the search base is broad, you should configure a longer Search Timeout setting since the lookup might take a relatively longer amount of time.)

    • In the Search Base text box, enter the search base string. (Use LDAP format when you type the search base string. For example: ou=mysite,o=org.com)

Note: The timeout setting on your lookup server should be longer than the Search Timeout setting for the connector.

  1. Configure the Search Filter section.

    • If you want to use a simple filter, select Use simple filter option.

    • Select Wildcard match ending on received DID/DTMF if you want the search filter to match all received DID or DTMF numbers, or select Match last [ ] digits of received DID/DTMF and type a number in the spin box if you want the search filter to match only the specified number of digits at the end of the DID or DTMF string.

    • Select Return people only if you want the query to return only users associated with this connector. (This option will exclude printers, computers, and other resources from the search results.)

    • Select an option from the Attribute holding fax number drop-down list. The option you select is the field in the database that the connector queries.

  2. If you want to use a custom filter, select Use custom filter and click Properties.

  3. Enter the custom search filter in the Filter text box. (Use the guidelines provided in the Custom LDAP Filter page.)

  4. Click OK.

  5. Complete the Filter section.

  6. Click Test.

  7. Type a DID or DTMF number in the text box and click Search. View the results of the query.

  8. Click Close.

  9. Click OK and then click OK again to save your changes.

Tip: AccuRoute recommends that you configure the lookup database to index the field containing DID numbers. This optimizes the speed of lookups.

See also

About Notes Connector

Notes Connector Requirements

Modifying the Fax Mail Box Access Control List

Configuring Server Notes Installation Path

Running the Notes Setup Program

Adding the Notes Connector

Notes Address Book Variables List