ExchangeX Integration

The ExchangeX connector is a licensed connector. For ExchangeX 2010, the ExchangeX server must have a foreign connector specified with an address type that is not SMTP (valid address types are FAX, FAX1, MYFAX).

• See Foreign Connectors for more information.
• See Create a Foreign Connector for more information.
• See Set - ForeignConnector for more information.

To add an ExchangeX connector:

1. Click Start > All Programs > Upland AccuRoute > AccuRoute Server > AccuRoute Server Administrator.
2. Expand the Server Administrator tree
3. Right-click Connectors > New AccuRoute Server Connector for > ExchangeX. The Server Address page opens.
4. Select the Server Address option:
   • Run on the Message Server
   • Remote Server and enter the server address in the box.
5. Click Next. The Display Name page opens.
6. In the Name box, enter a friendly name for the connector and click Next. The Connector folder page opens.

7. In the Specify a folder to scan box, browse and select the folder for the connector to scan for input messages.

8. Click Next. The Lookup Connection page opens.

• The folder you select is the drop directory specified when creating the foreign connector using the Exchange 2010 Management Shell. For information on drop directory and foreign connectors, consult Microsoft documentation.

9. Verify the Host Name and Search Base for the lookup connection and click Next. The Lookup Authentication page opens.

Note: The Host Name is the Active Directory server.

10. In the Username and Password boxes, enter the logon credentials associated with the lookup user account. Click Next and the Congratulations page opens.
11. Click Finish.

 

ExchangeX generates non-delivery reports (NDRs) when it cannot deliver email messages. These nondelivery reports are returned to the server through the connector for ExchangeX. The connector for ExchangeX can either re-route non-delivery reports to a known valid email address or delete them automatically. By default, non-delivery reports are deleted.

Upland Upland AccuRoute recommends configuring this feature with a known valid email address so that an administrator can be alerted about failures when they occur.

To specify an ExchangeX non-delivery reports email address

1. Click Start > All Programs > Upland AccuRoute > AccuRoute Server > AccuRoute Server Administrator.
2. Expand the Server Administrator tree and double-click the ExchangeX connector in the details pane.
3. Go to the Folders tab.
4. Go to Report, select Notify system administrator, and enter a known valid email address.
5. Click OK to save the changes.

 

The server utilizes the lookup configurations in the ExchangeX connector properties to retrieve information about users.

• DID/DTMF lookup identifies the recipient of an inbound fax.

Note: For Exchange 2010, lookup is configured in the SMTP connector. See SMTP Integration for more information.

• Sender lookup retrieves user attributes associated with the message sender, and these values are used to populate variables in cover pages, routing sheets, and notification messages.