Authorizing your Raiser's Edge Integration

Use the Adestra-Blackbaud Raiser's Edge NXT integration to:

  • Sync your Raiser's Edge constituents to Adestra as contacts.

  • Sync your Raiser's Edge giving data to a pre-defined Adestra data table.

  • Sync your Raiser's Edge lists to Adestra.

  • Return Adestra unsub actions to update your Raiser's Edge do_not_email status.

To get started:

  1. Contact your Adestra customer success manager to discuss the integration and get:

    • A middleware token, and

    • An authentication URL.

  2. Locate and copy your Blackbaud subscription key.

    The key is typically located under Home/ Developer account/ My subscriptions within Blackbaud.

    Note: the Adestra-Blackbaud integration accepts either the primary or the secondary access key.

  3. Navigate to the authentication page provided by your CSM.

  4. Enter the middleware token provided by your CSM in the first text box.

  5. Enter the Blackbaud subscription key in the second text box.

  6. Press the Submit button.

  7. On the app authorization page, confirm you are happy with the data and functionality that Adestra integration by Upland is requesting.

    If you agree, press the Authorize button.

    Note: if you are not already logged in when you authorize the integration, you may be prompted to log in to Blackbaud to proceed.

  8. When the Authorization Successful page appears, you may close the window.

    If you do not get a successful authorization, confirm you have entered the correct middleware token and subscription key.

    In the event this does not work, please contact adestra-support@uplandsoftware.com.

  9. Once your integration is authorized, connect Raiser's Edge to Adestra via Remote Connection to enable syncing of your data.