Export Manager

The Export Manager allows you to create an export task which can fetch event data or summary data generated by activity on your campaigns, e.g. event history, contact information, etc.

To access Export Manager:

  1. Open your workspace.

  2. From the data menu, select Export Manager.

    A list of existing exports in the current workspace appears on the landing page.

From the landing page, you can use the create button to:

You can send your exported data via email or directly to your organisation FTP or SFTP server.

You can also set up custom data exports for analysis or integration into other systems like Salesforce.

Tip: you can schedule regular exports and run multiple exports simultaneously.

Campaign data export

The Campaign data export allows you to fetch the detailed data for:

  • Event history - exports contain one record for each event that has occurred, meaning one contact may appear several times, depending on their activity.

    Tip: this export type will also allow you to include additional information against each event, e.g. a click through feed can show each URL clicked.

  • Contact - exports contain one record per contact regardless of how many events they have triggered, i.e. there is no duplication of contacts within the export.

  • Device and location - exports contain one record for each open within the selected data source.

    Note: there is no dedupe on this export, i.e. every open will be counted as an individual export.

  • List - schedule the export of a list’s contents to an SFTP (in CSV format).

  • Unsub list - schedule the export of an unsub list’s contents to an SFTP (in CSV format).

List and Unsub List are On Demand features. If you would like more information about these features, please contact your account manager.
Tip: you can extract data with respect to multiple parameters, e.g. fields in the campaign, events of the reader on the campaign for an entire account or a particular workspace within the account.

Example: a contact clicks on a number of links in the same email.

In an event history export, each click would be represented as a row in the export.

In a contact export, the contact will only appear in the feed once.

Campaign Summary Export

The campaign summary export allows you to fetch the summary report of a campaign to a particular level of the campaign:

  • Campaign report - campaign id and campaign name.

  • Workspace report - workspace id and workspace name.

  • Project report - project id and project name.

  • Launch report - launch id and campaign name.

  • Account report – ‘Account report' label.

The campaign summary can be fetched for events in the campaign for data sources.