Jira Connector Prerequisites

Before you begin the Jira connector deployment, make sure a Jira Administrator can participate in the deployment process to assign the Jira specific tasks.

User Accounts and Application Permissions

Required Permission	Description
Jira Account	A crawling account must be setup in Jira. This account must have READ access to all content to be crawled. Crawling account must be an Administrator account to have access to user and group information and permissions on issues.

Network and Connectivity

Port	Comment
HTTP/HTTPS	The Jira site must be accessible via HTTP/HTTPS from the server where the connector is deployed

Connector Features and Requirements

Features	Supported	Additional Information
Jira Support	Cloud version and On-premise versions.	Jira connector compatible with any Jira versions supporting version 2 of Jira REST API.
Searchable content types	Yes	All issue types.
Content Update	Full and Incremental	All BA Insight Connectors support both Full and Incremental crawls, unless noted.
Permission Types	Yes	All BA Insight Connectors support fetch ACLs from the source system. To make items public or restricted to a single user/set of users, use Connector Framework.
Required Software	BA Insight Advanced Security Module .NET Framework v4.7.2	The Jira Connector requires the BA Insight Advanced Security Module to honor the full security model defined in Jira.