Release Notes v. 6.0.0

SmartHub 6.0.0.0

System Enhancements

NLQ Support in Expertise Locator

  • Searching for Experts can now be done using natural language.

    This functionality leverages NLU services such as Microsoft CLU (formerly LUIS), within the Expertise locator module as well.

SmartHub on SharePoint with Akumina

  • SmartHub now supports integrating with the latest Akumina version (headless mode)

    A “headless” development approach enables developers to use the presentation framework in Akumina’s Employee Experience Platform and develop outside of Microsoft SharePoint’s run-time for faster innovation and customization.

Azure

Kendra

  • Kendra search engine now supports altering the request body payload via scripting.

    This enables adding boosting restrictions to the Kendra query in a Scripting stage

  • Kendra search engine now returns FAQ answers that can be consumed by custom UI components.

User Interface

  • SmartHub's Admin UI has been redesigned to match Upland branding.

  • Major UI components reworked to offer better customization options.

    Component Examples: Search Box, Results List, Content-By-Search, and Feedback

TypeAhead

  • New TypeAhead providers:

    Added a new suggestions provider for the Elasticsearch Search Engine.

    A new suggestions provider recommends similar natural language queries done by other users with similar interests.

  • New TypeAhead suggestions model:

    Model suggests recent queries performed by the current user or other users similar to them.

UI Customization

  • UI Builder:

    SmartHub now offers an embedded tool for creating custom UIs.

    You can create new pages, customize the UI components and change various settings by using a friendly user interface

Questions & Answers

  • Automated Questions and Answers:

    • SmartHub now supports automatic question-and-answer by leveraging Haystack.

    • Enables training on a specific document set.

    • Enables responding to user questions regarding the content in the training documents.

Search Refinement

  • Added a new mode for selecting refiner values.

    On top of the existing “instant apply” or “eCommerce mode” when selecting refiner values, SmartHub now offers users the ability to select multiple values and apply them (using an “Apply” button).

    This functionality extends to selecting values from “search-within” as well.

  • Excluding date and numeric ranges when filtering is now supported.

    Date and numeric refiners configured to show as ranges (via the Range Facets stage) can now be applied as “excluded.”

    • Example: Show all documents not written within this interval

Security

  • Security Roles:

    • Multiple Administration Roles are now available.

    • Different users or groups can be given different permissions to manage SmartHub configuration.

  • Security Enhancements:

    • Product dependencies updated to the latest available versions.

    • Product meets the security standards for Enterprise products.

  • Single Sign-On (SSO):

    • Improved SmartHub integration when using Single Sign-on Authentication.

    • SmartHub no longer requires an additional log-in step when configured with “Federated Authentication”.

Alerts

  • Admin Alerts:

    Administrators can be notified via email when hazards occur in SmartHub.

    • Example: Specific services stop running

Government Cloud Support

  • SmartHub services can now connect to both the public and government cloud (depending on the service).

Documentation Enhancements

Upgrade

Attention! Upgrading SmartHub from v5.x requires specific steps. Refer to our Upgrade documentation or contact customer support directly, before starting the upgrade process.

Resolved Issues

Issue Summary Resolution
BAI-12127 NetDocuments search engine now returns more than 500 results Issue fixed
BAI-10468 Updated dependencies with reported security vulnerabilities Issue fixed
BAI-9531 SmartHub Expertise Search Engine: Evidence loses the 'q' parameter when any refiner contains data-start=auto Issue fixed
BAI-9524 SmartHub iManage Search Engine does not support sorting

Issue fixed

BAI-9319 SharePoint Online Modern install scripts now support Multi-Factor Authentication Issue fixed
BAI-8763 Search Refinement: Range facets for date not working Issue fixed
BAI-7716 SmartHub Query not refreshing when the associated field changes its value

Issue fixed