Release Notes
This page outlines all of the updates and enhancements in various releases. For more information on upgrading, see the following upgrade instructions:
January 2025 - v3.3.9.0
System enhancements
There are no system enhancements in this release.
Fixed issues
The following issues were fixed in this release:
-
In some document previews, image assets were being displayed incorrectly. (BAI-16739)
-
In some document previews charts and graphs were displaying incorrect numeric values. (BAI-16727)
September 2024 - v3.3.8.0
System enhancements
There are no system enhancements in this release.
Fixed issues
The following issues were fixed in this release:
-
Smart previews may have been unable generate previews for specific documents. (BAI-16055)
-
Various output issues were present in generated document previews. Previews may have had missing text elements, images, or graph labels. Additionally, certain images may have rendered incorrectly. (BAI-16055/BAI-16054/BAI-16056/BAI-16057/BAI-16058/BAI-16059/BAI-16060/BAI-16168)
August 2024 - v3.3.7.0
System enhancements
There are no system enhancements in this release.
Fixed issues
The following issues were fixed in this release:
-
When you add a duplicate page in your workspace, you are now able to dismiss the message that states "This page already exists in the workspace". (BAI-15247)
-
In some scenarios, images were missing from PowerPoint files when a preview was generated. (BAI-15543)
-
If a file contained a large amount of child elements, the time to process the document would be exceedingly long. SmartPreviews now limits child elements to 1000 and those elements will not be displayed in the preview. (BAI-15625)
April 2024 - v3.3.6.0
System enhancements
There are no system enhancements in this release.
Fixed issues
The following issues were fixed in this release:
-
Charts and metrics had rendering issues when a preview was generated for PowerPoint files. (BAI-14127)
-
The preview generation for a file would fail with the following error: " Conversion failed Unexpected end of file has occurred The following elements are not closed page Line1position 438883". (BAI-15101)
-
Previews would fail with the following error: "An error occurred while getting the status: Correlation ID: <ID>, Error Message: Service request failed. Status: 404 (The specified blob does not exist.)". (BAI-15102)
-
If you didn't specify environment variables for password encryption when you installed and set up the Smart Previews Import Server, only the configuration database will be encrypted when you add or change the environment variables. (BAI-15189)
-
Generating a preview for documents that use custom fonts may replace those fonts with a more basic font (such as Arial), which caused various format issues in the preview. (BAI-15214)
September 2023 - v3.3.3.1
Smart Previews for SmartHub
System enhancements
There are no system enhancements in this release.
Fixed Issues
-
Extra values that were not in the original document were displayed in the preview. (BAI-14124)
-
Smart Previews was failing to generate on demand previews for the iManage connector (BAI-14118)
-
Errors were displayed when opening preview for a specific page of the document. (BAI-13630)
August 2023 - v3.3.3.0
Smart Previews for SmartHub
System enhancements
There are no system enhancements in this release.
Fixed Issues
|
Issue |
Summary |
Resolution |
|---|---|---|
| BAI-12228 | Unable to cast object of type 'BAInsight.IndirectRef' to type 'BAInsight.StringObject' | This issue is now resolved. |
| BAI-12227 | The 'text' start tag on line 1 position | This issue is now resolved. |
| BAI-12225 | The algorithm entered an endless loop and is aborted | This issue is now resolved. |
| BAI-12224 | Stack empty | This issue is now resolved. |
| BAI-12223 | Sequence contains no matching element | This issue is now resolved. |
| BAI-12222 | Requested value 'groove' was not found | This issue is now resolved. |
| BAI-12221 | PDF Trailer is corrupted Trailer not found | This issue is now resolved. |
| BAI-12220 | PDF page collection is corrupted. The page collection object does not exist in the document |
This issue is now resolved. |
| BAI-12218 | One or more errors occurred | This issue is now resolved. |
| BAI-12217 | Object reference not set to an instance of an object | This issue is now resolved. |
| BAI-12053 | Multiple preview quality issues in PPTX | This issue is now resolved. |
| BAI-12032 | Hit count for query keywords has alignment issues when over 100 | This issue is now resolved. |
| BAI-12020 | Preview rendering issues with charts in PPT - 3 | This issue is now resolved. |
| BAI-12019 | Preview rendering issues with charts in PPT - 2 | This issue is now resolved. |
| BAI-12018 | Preview rendering issues with charts in PPT | This issue is now resolved. |
| BAI-12000 | Documents showing blank pages in preview | This issue is now resolved. |
| BAI-11949 | Preview fails for empty documents | This issue is now resolved. |
| BAI-11825 | Tier 3 request - SmartPreviews viewer error for custom implementation | This issue is now resolved. |
| BAI-11680 | Previews fail to generate - first batch from Sidley | This issue is now resolved. |
May 2023 - v3.3.2.0
Smart Previews for SharePoint 2013/16/19 and Smart Previews for SmartHub
May 2023 Resolved Issues
|
Issue |
Summary |
Resolution |
|---|---|---|
| BAI-11865 | SmartPreviews - The specified blob does not exist error when viewing preview | This issue is now resolved. |
| BAI-11820 | Smart Preview Generation service stuck on - found 1 process to terminate | This issue is now resolved. |
| BAI-11819 | SmartPreview Generation Service - stops assigning documents to PID | This issue is now resolved. |
| BAI-11799 | Some thumbnails fail to load after leaving session for over an hour | This issue is now resolved. |
| BAI-11619 | SmartPreview - AptiveCache ending process on timeout prior to configured timeout value | This issue is now resolved. |
| BAI-11614 | SmartPreviews Generation Service - issue with controlling AptiveCache process | This issue is now resolved. |
| BAI-11597 | Preview quality issues | This issue is now resolved. |
| BAI-11596 | Preview quality issues- improper color | This issue is now resolved. |
| BAI-11594 | Preview quality issues on complex shapes | This issue is now resolved. |
| BAI-11581 | Preview has letters "mmm" covering content | This issue is now resolved. |
| BAI-11562 | Preview quality issues | This issue is now resolved. |
| BAI-11561 | Preview quality issue - text upside down | This issue is now resolved. |
| BAI-11365 | Paragraph numbering is not correct in word preview | This issue is now resolved. |
| BAI-11362 | Conversion failure when generating preview | This issue is now resolved. |
| BAI-11360 | Preview does not display background in the image. | This issue is now resolved. |
| BAI-11234 | SmartPreview WebResources timeout due to extensive query running on Azure Storage | This issue is now resolved. |
| BAI-10584 | Japanese characters ARE not displaying in preview of PDF file from an s3 source | This issue is now resolved. |
March 2023 - v3.3.1.1
Smart Previews for SmartHub
March 2023 Resolved Issues
|
Issue |
Summary |
Resolution |
|---|---|---|
| BAI-11614 | SmartPreviews Generation Service - issue with controlling AptiveCache process |
This issue is now resolved. |
| BAI-11619 | SmartPreview - AptiveCache ending process on timeout prior to configured timeout value | This issue is now resolved. |
Smart Previews for SharePoint Online/2013/16/19
March 2023 Resolved Issues
|
Issue |
Summary |
Resolution |
|---|---|---|
| BAI-11332 | Preview left panel navigation disappears when switching between email preview attachments |
This issue is now resolved. |
| BAI-11335 | SmartPreview Link doesn't take user to search term hit location when viewing attachment | This issue is now resolved. |
| BAI-10722 | Smart Previews for SharePoint On-Premise application does not have contain the component "bookmarkstoolbar" | This issue is now resolved. |
| BAI-10723 | Preview Background of PDB document is not properly displayed | This issue is now resolved. |
| BAI-10750 | Preview generation fails - "algorithm entered an endless loop" | This issue is now resolved. |
| BAI-10757 | Preview missing text on graphs | This issue is now resolved. |
| BAI-10758 | Preview missing text from circle object | This issue is now resolved. |
| BAI-10759 | Preview has improper or missing objects in graph | This issue is now resolved. |
| BAI-10760 | Preview has alignment issues in graphs | This issue is now resolved. |
| BAI-10973 | Assistance troubleshooting slow preview loading | This issue is now resolved. |
| BAI-11397 | SmartPreviewsGenerator Service crashes due to high memory consumption | This issue is now resolved. |
| BAI-11456 | NetDocuments Fetcher returns Unauthorized error | This issue is now resolved. |
| BAI-11566 | Make HTTP binding for API calls configurable | This issue is now resolved. |