Editing user accounts

After you add a user account, you can edit, deactivate, or reactivate it.

Note: Each user has access to edit their own account.

Depending on your level of access, you may:

For more information, see Adding user accounts.

Editing a user account

To edit a user account:

  1. On the right side of the title bar, select your profile picture.

  2. Select Company & Users.

    You see the Active Users table.

    active users table

  3. Locate the user In the Active Users table, and then select Edit Edit user at the end of the row.

    The Edit User page opens.

    Edit User

  4. Make changes to the user record and notifications. For more information, see Adding a new user.

    You see a record of changes made to the account in the History table at the bottom of the page.

    User History

  5. When you are done, select Update.

Deactivating an active user

To remove a user's access to Mobile Commons:

  1. On the right side of the title bar, select your profile picture.

  2. Select Company & Users. You see the Active Users table.

  3. Locate the user In the Active Users table, and then select Deactivate Delete user at the end of the row.

  4. Select OK to confirm.

    The user is added to the Inactive Users table.

    Note: Deactivation does not permanently delete the user. You can reactivate the user at a later time.

Reactivating an inactive user

To restore an inactive user's access to Mobile Commons:

  1. On the right side of the title bar, select your profile picture.

  2. Select Company & Users. You see the Inactive Users table.

  3. Verify that the user is listed in the Inactive Users table.

    To reactivate the user, you will add them back to your account as a new user.

  4. In the upper-right corner above the Active Users table, select Add a user.

  5. Re-enter the user's profile information in the new account. For more information, see Adding a new user.

  6. When you are done, select Create.

    The user is added back to the Active Users table.