Responses and Results for a Mailing

After creating and scheduling your mailing, you can add settings for responses and results. This includes:

Adding mailing seeds,
Adding mailing report email notifications,
Adding response/reply content,
Updating tracking information (requires URL tagging for Google Analytics and URL tagging for Webtrends), and
Adding link categories.

When you have updated your results and responses options, press the next button to proceed to the preview and send tab.

Note: even if you do not update your responses and results, you may need to press the apply changes button to acknowledge the settings and complete the workflow.

Adding mailing seeds

The responses and results provides you with an option to include custom seeds, i.e. any email addresses you want to receive a copy of the mailing at the time of deployment. To add mailing seeds:

Type out the email address you want to include in the mailing seeds box.

If adding multiple emails, separate emails with commas or use the return/enter key to add each email on a separate line.
Press the apply changes button.

Adding mailing report email notifications

Send an automated email announcing the mailing's deployment and the collecting of performance metrics.

Type out the email address you want to include in the mailing report email notifications box.

If adding multiple emails, separate emails with commas or use the return/enter key to add each email on a separate line.
Select the language used for the notification email.
Press the apply changes button.

Adding response content

If you have created response content, you may add it in the responses and results tab.

Use the dropdown menu to select from a list of available response content.
Press the apply changes button.

Updating tracking information

If you have URL tagging for Google Analytics or URL tagging for Webtrends configured, you can edit the settings for URL tracking.

Use the dropdown menu to select if you want to track all URLs, only track selected URLs, or not track URLs for the mailing.
If you wish to exclude text links, check the checkbox for excluding text links.
If you wish to track click conversions, check the click conversions checkbox.
If you wish to track dynamic links, check the dynamic links checkbox.
Press the apply changes button.

Adding link categories

Note: when cloning a mailing that includes one or more link categories, you have the option to exclude these categories from the cloned message. By default, the assign categories to links option will be disabled. Users that wish to ignore previously assigned link categories should leave this unselected.

If you wish to use automatic link categorization, select the radio button for use automatic link categorization.

If you create a link category, manually assign it by:

Selecting the radio button next to assign categories to links.
Press the assign categories to links button. A popup window will appear.
Select one or more links by checking the checkboxes next to the corresponding links.

Tip: check the link checkbox to select all of the links listed within the modal.
Assign one or more categories to the selected links by checking the checkboxes located under the available categories section.

Tip: use the arrows to display the subcategories associated with the parent category.
Press the add button. The selected categories will appear under the Selected Categories section.
Assign additional categories as required. To remove a category from a link, use the remove button.
Press the save and close button.
Press the apply changes button.