Using Views without any User Defined Fields associated to PSA objects

In cases where an object in PSA has multiple User Defined Field(UDF) associations that might not be necessary for the generation of a respective report, administrators with the Upland Analytics Administrator permission have the option to create a custom Data Source using Views specifically designed without UDFs.

A particularly advantageous aspect of this approach arises when dealing with objects in PSA that have multiple UDF associations that might not be necessary for generating specific reports. In such scenarios, administrators have the option to create custom Data Sources using Views that specifically exclude User Defined Fields . By adopting this method, UDFs are omitted from the dataset used for report generation, resulting in significantly improved overall report performance.

Caution: You must have a clear understanding of the database schema to be able to manage data sources and views. Database schemas are blueprints of how the data is organized in the database. UA allows for great flexibility in managing the data sources and views but it is only recommended for users with knowledge and understanding of the database schemas and its administration.

To utilize these Views, you must:

  1. Select the SQL view:
    1. Access the Data Views list page (Analytics Settings > Data Views)
    2. Click New.
    3. After establishing the connection click Show Views.
    4. From the SQL Views Available dialog box select the required View.
    5. If required, modify the Title and add a Description.
    6. Click Save.
  2. Create a new Data Source from Analytics Settings > Data Sources. For further details refer to: Create a data source article.
  3. Then edit the Data source and join the SQL View which was added in Step 1. For further details refer to Edit a data source.