Viewing Modem Channels Status

You can view the status of modem channels by using the Server Administrator > Modem Status node.

Fax board channels include the following information.

  • Channel number

  • Mode (Send Only, Receive Only, or Send and Receive)

  • Status (Idle, Pending, or Listening)

If a channel is currently processing a fax, additional information is available about that fax, such as the Job ID, Destination, and Sender.

Tip: If you do not see a Modem Server listed under Modem Status, try detecting the channels on the fax board.

To view the status of all fax board channels associated with a server

  1. Start the Server Administrator.
    On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator.

  2. On the console, expand the Server Administrator tree.

  3. Expand Modem Status. The details pane lists all the Modem Servers associated with the server.

  4. Double-click a Modem Server to view its details. The details pane lists the details about each channel.

See also

About Modem Status

Managing Fax Properties

Refreshing Modem Channels