About WebApps Administration

WebApps Administration is a highly customizable series of applications.  Administrators can manage or assign applications like Calendars, Routing, and Help Desk to other groups having a limited administrative role by setting up customized profiles. The profiles are applied to these administrative groups and define what its members can manage in WebApps.

Note: WebApps Administration is set up by default during the WebApps Client installation and appears in the Admin profile.

More about the Administration applications

  • Calendars are used to manage system calendars. Devices like printers will print documents during designated time frames set up in a calendar.

  • Routing is used to manage the system routing table which includes destination and routing information.

  • Help Desk is used to manage and troubleshoot user jobs that appear in the In Process and History folders.

Before you begin

Administrators must complete the following tasks.

  • Enable Administration group access.

Creating customized profile(s)

You can create a customized profile by using Server Administrator > Configuration > WebApps.

Tip: Use the Nested option to create a primary container for multiple applications when adding the Administration applications. See example below.

Example: Administration (Primary container created with the Nested option)

Calendars (Application 1)

Routing (Application 2)

Help Desk (Application 3)

To create a customized profile

  1. Start the Server Administrator, if necessary.

  2. Expand Configuration.

  3. Right-click WebApps . The Properties shortcut menu appears.

  4. Select New > Profile. The New Profile Properties dialog box appears.

  5. Type a profile name in the Name box.

  6. Type a description in the Description box.

  7. Select the Applications tab.

  8. Select the Add button. The Add shortcut menu appears.

  9. Select Administration.

  10. Select an Administration application; for example, Routing.

  11. Select OK.

  12. Repeat Steps 9 through 11 until you are done.

  13. Select OK.

Enabling Administration group access

You can enable the Administration applications group access by using Groups > Clients > Web.

  1. Start the Server Administrator, if necessary.

  2. Expand Configuration.

  3. Select Groups. The groups appear in the Details pane.

  4. Select the appropriate group. The Group dialog box appears.

  5. Expand Clients, if necessary.

  6. Select Web.

  7. Select Enable members of this group to use the following web view check box.

  8. Select the appropriate view on the Web View drop-down list.

  9. Select the appropriate profile on the Profile drop-down list.

  10. Select OK.

See also

Using WebApps Administration

Adding Route to Destination Column