About the Inbox

The Inbox is used to view and manage the messages sent to you. It may contain the following types of messages.

  • Inbound faxes and emails (received by the server) addressed to you.

  • Notifications of fax or email transmissions initiated and completed within the server.

You can perform the following Inbox actions.

  • Select a message to view message details and attachments in the Preview pane.

  • Select New in the tool bar to create a distribution and send a new message.

  • Select the Download button to save an attachment as an image for viewing or attaching to a new message.

  • Select a message from the list and then select any of the following toolbar options.

    • Forward – Attach additional information and/or documents and then send the message.

    • Delete – Delete the message.

    • Print – Print documents attached to the message.

    • Mark as Read – Indicate that you read the message. denotes a read message.

    • Mark as Unread – Indicate that you have not read the message. denotes an unread message.

Messages at a Glance Inbox

Inbox Legend Description
1. Toolbar

Use the toolbar to:

  • New - Create new distributions.

  • Properties - View general, attachments, job properties and journal entry.

  • Forward message to another recipient.

  • Print attachments.

  • Mark message as read or unread.

  • Delete message.

  • Set Preview pane as docked or undocked.

  • Download message.

  • Search messages by sender, subject, pages and received criteria.
2. Message grid icons and columns

View the following Message details.

  • Envelope - shows general, attachments, job properties, and journal entry.

  • Document - shows general, attachments, job properties, and journal entry.

  • Sender - shows sender information; for example, sender's email address.

  • Subject - show subject details.

  • Pages - shows number of pages of submitted.

  • Received - shows date and time stamp.

Note: The use of the mouse will determine what you see in the grid. See mouse click results below.

  • Left-click opens the message in the Preview window.

  • Right-click opens the Message shortcut menu.

  • Double-click opens the message in the Preview window and the Properties dialog box.
3. Preview pane and toolbar

Use to preview attachments and the toolbar to:

  • Toggle Sidebar - view page thumbnails, document outline, and additional attachments.

  • Magnifying glass - search content, highlight all occurrences, match case, and whole words.

  • Page navigator - view specific pages.

  • Minus or Plus - zoom content in or out.

  • Chevron - open additional Preview tools like Presentation mode and more.

4. Page navigation toolbar Go to and view first, previous, next or last page.
5. Refresh icon

Use to refresh the grid and get the latest messages.

See also

About Messages

About the Outbox

About History

Sending Messages