About HP Capture and Route Server Platform
HP Capture and Route (HP CR) is a server-based software application for document capture, which operates on a Microsoft Windows server within a customer’s network. Users can access HP CR’s document capture and routing capabilities from any scan-enabled MFP or network-connected scanner. HP CR converts captured documents into a variety of image- and text-based document formats and delivers them to a wide range of destinations.
Documents are transferred from an intranet-based web application, mobile device, MFP or network scanner to the HP CR Server, which processes and delivers them to specified destinations. If the device used to scan a document is an HP device enabled with the HP OXPd embedded platform, and the capture function or document process requires it, the user may be prompted at the time of scanning to enter indexing metadata or recipient addressing information. Certain document processes may also specify that a user receive notification upon final job delivery through the system. Notification messages can be sent to the scanning user’s email address, or as a confirmation page printed back to the source scan device, if that device is an MFP and capable of printing these confirmations.
Scalability and Automated Failure
With smaller workloads, the server can suitably perform all the functions required for document distribution. As an organization grows, the server workload can be distributed or completely off-loaded using one or all of the following components.

Component |
Description |
See also |
Remote Administrator |
A remote system hosting the Server Administrator, which is the management application for HP CR. |
|
Remote Compose Component (Composer) |
A remote system hosting a Composer, which performs document conversion tasks. |
|
Remote Modem Server |
A remote system hosting a Modem Server. |
|
Remote Intelligent Device Client |
A remote system that provides an interface between devices and the server. |
|
Secondary server |
A secondary system in a failover configuration. |
Note: Contact your Account Manager to purchase additional connectors or components, if necessary.

The server has the following standard features.
Centralized administration - You can manage the server using the Server Administrator, a snap-in for Microsoft Management Console. After you connect the Server Administrator to your server in the LAN, you can:
- Monitor message processing
- Troubleshoot errors
- Manage the server connectors
- Modify the configuration of server components
- Manipulate rules for handling inbound and outbound messages
- Manage user permissions and feature access
Automated self-maintenance - You can manage the databases of the using the Maintenance component and configure:
- Cleanup feature to remove messages and billing entries from the message database after a specified length of time.
- Archive feature to copy messages to an archive database and remove the messages and the billing entries from the archive after a specified length of time.
Customized document workflow - You can create rules (called Distribution Rules) to determine how the server will process inbound and outbound messages. The rules are highly configurable and can be manipulated to achieve specific results.
Configurable user permissions and feature access -

HP CR can be licensed for intranet-based applications for:
Multifunction devices and business systems -
Supports software solutions complementing the hardware solutions offered by Hewlett Packard as well as integrating with other vendor devices such as Ricoh Corporation, Sharp Electronics Corporation, and Xerox Corporation.
Note: HP CR Server does not support HP Chai Device Client.
Note: When scanning from Ricoh devices, users must choose Multi-paged PDF in the scan options of the device.
HP CR integrates with document and records management solutions including Microsoft® SharePoint®, FileShare, and iManage (limited support for iManage versions; verify that your version is supported before using).
Note: Support for iManage is limited to the following versions in the HP Capture and Route server: - FileSite v8.5 – v9.0, DeskSite v8.5- v9.0
See Device Configuration and Software Integrations and HP CR Embedded Device Client Installation Guide for more information.

The HP CR End User Interface, device clients, and standard device buttons have been localized for Simplified Chinese, French, German, Italian, Brazilian Portuguese, and Spanish. Localization includes:
- HP CR Web User Interface, the HP Capture and Route (HP CR) User Guide, and the HP CR Security Station Quick Start Guide.
- HP CR Legacy Web User Interface and the HP Capture and Route (HP CR) User Guide.
- HP CR Embedded Device Client and the associated Quick Start Guide.
- HP CR for Microsoft SharePoint and the associated Quick Start Guide.
- iManage and the associated Quick Start Guide.
Standard device buttons have been localized. Note, however, that the Administrator can modify the text as it appears on a device button. These buttons will not appear as localized unless the Administrator enters the text in the applicable language.

- Ensure that you meet the installation requirements outlined in Hardware and Software Requirements.
- Install the server using the instructions in Installing the Server.
- Perform required configurations using the instructions in Post Installation Configurations.
- Perform optional configurations, if needed, using the steps in Optional Configurations.
- Set up SMTP integration using the instructions in SMTP Integration.
- Set up other server-side features such as:
- Remote Administrator (Installing Remote Administrator)
- Remote Composer (Installing an additional Composer)
- Remote Modem Server Installing Remote Modem Server)
- Remote Intelligent Device Client (Installing Remote Intelligent Device Client)
- Depending on your licenses, you can set up the WebApps Client for users to create Distribution Rules. Consult the User Guide Library that has links to WebApps Client, and other related documentation.
- Use the Server Administrator to monitor system failures and troubleshoot workload bottlenecks.
See also
Hardware and Software Requirements