Managing Recipients - Delivery Report

After selecting a recipient from a recipient search, you can view their delivery information (bounces, scheduled mailings, and transaction log) by selecting the delivery report tab in the recipient's profile.

Bounces

The bounces tab displays the bounce history of the recipient.

  • Date bounced - the date PostUp recorded the bounce status.

  • Bounce ID - the internal reference number for the bounce.

  • Mailing - the mailing that resulted in a bounce status.

  • Bounce type - whether the bounce was a hard, soft, or block bounce.

Scheduled mailings

The scheduled mailings tab displays the scheduled mailings where the recipient is included in the target.

  • Mailing ID - the PostUp reference number for the mailing.

  • Title - the internal reference you provide when creating a mailing to identify the mailing, e.g. monthly newsletter.

  • Subject - the subject line the recipient will see when they receive the mailing.

  • Date sent - the date PostUp sent the mailing.

  • Event - The last known status of the mailing, e.g. sent, opened, clicked, bounced.

Transaction log

The transaction log tab shows the history of the recipient's mailing events, e.g. unsubscribe and opt-out events.

  • Entry ID - the reference number for the event.

  • Type - the type of record, e.g. UNSUB_EMAIL, YAHOO_ARF_DUPLICATE, NOTE, etc.

  • Creator - the source of the record (if applicable), e.g. process_inmail.

  • Date created - the date of the event.

  • Mailing ID - the PostUp reference number for the mailing.

  • List ID - the identity of the list from which the recipient unsubscribed

  • Log text - any notes that were included with the event.