Email Notification Parameters
The email notifications are set up to allow the automatic generation and transmission of email messages when specified conditions are met.
When setting up a message, certain notification parameters are used to define the type of reminder or email notification that is sent. For example, the following notification parameters are set up in a message to notify users of a high-priority action item that is assigned to them:
- Title: WORKFLOW% WORKFLOW_NUMBER% : WORKFLOW_PRIORITY%
- Message: an Action Item of %WORKFLOW_PRIORITY% priority has been assigned to you
- Workflow Summary: %WORKFLOW_SUMMARY%
The Live Link notification parameters can also be in added in the email notifications to redirect users to the appropriate entry pages in the application so that they can perform the necessary actions. The Live Link Notification Parameters generate a hyperlink in the email body that, when clicked, loads the application and allows access to the Tenrox Enterprise Portal.
If NT Authentication is enabled, then the hyperlink automatically authenticates the users. To support the live links, ensure that the required URL is entered in the Application web site box (Setup>Organization>System). This URL is required for the creation of the link in the email to know to which server to connect to.
For a list of all Available Parameters please refer to:
Notes:
- The live link notification parameters are only functional in notifications that are set in the states and transitions of workflows. The live link notification parameters are not functional when used in automated processing notifications (Setup>Organization>System>System Setup>Email Template List).
- Please make sure there is no space between any of the characters in the parameter, which is an important point especially if users are copying and pasting.