About Xerox Connector Default Destination and Format

If your company uses an Upland AccuRoute server, you must configure the default destination in the XeroxScan connector properties as 222876883. This default destination becomes the destination for documents that enter the server via the XeroxScan connector. A rule on the server identifies documents with this destination and routes them to the Embedded Directive Manager component. This component detects the Embedded Directive on a routing sheet and retrieves the routing information for the document.

If your company uses an Upland AccuRoute Fax server, do not specify a default destination in the properties of the XeroxScan connector. When a document enters the server via the XeroxScan connector and does not have a fax destination associated with it, the document fails silently.

When processing an outbound fax, the XeroxScan connector analyzes the network scanning template and parses the data in the FaxNumber field. The default destination format (FAX, FAX*ECODE, FAX*ECODE*BILL,  FAX*BILL, FAX*BILL*ECODE, or  ECODE*FAX tells the XeroxScan connector how to parse the data in the FaxNumber field. While the field always indicates the destination fax number (FAX), it can optionally include the scan user's billing code (BILL) and ecodeThe XeroxScan connector can be configured to accept e-codes from scan users. (An e-code is simply a user's DID number.) The connector uses the e-code to perform a lookup in your company's address book and obtain the e-mail address of the scan user. The connector uses this resulting e-mail address to send e-mail notification messages about the status of the outbound message. (This method of obtaining the scan user's e-mail address is sometimes necessary when scan users are not required to log in to the scan device.) (ECODE).

FAX, BILL, and ECODE have very specific functions in the process of sending outbound faxes:

• FAX: This represents the destination fax number for the document being scanned. The destination format must always include FAX.

• BILL: This represents the billing code for the document being scanned. Select a destination format setting that includes the billing code (FAX*ECODE*BILL, FAX*BILL, or FAX*BILL*ECODE) only if users routinely associate billing codes with faxes and if your company uses a cost recovery application.

• ECODE: The ecode represents the scan user's DID number. When you select a Scanner Format setting that includes the ecode, the ecode enables the XeroxScan connector to determine the e-mail address of the scan user. There are several methods the XeroxScan connector uses to obtain the scan user's e-mail address for confirmation messages. One method is to identify the scan user's ecode and look up the scan user's e-mail address using the lookup configuration in the XeroxScan connector properties. (In order for the DID lookup to be successful, users in your company must have DID numbers, and these DID numbers must be available in your company's Global Address List or Active Directory.) Select a destination format setting that includes the scan user's ecode (FAX*ECODE, FAX*ECODE*BILL, FAX*BILL*ECODE, or ECODE*FAX) if users are not required to log on to the Xerox MFD, or if you are not using a network scanning template that prompts the document sender to provide an e-mail address.

1. Determine the information that should be included in the FaxNumber field in the network scanning template. (Use the guidelines above.)

2. Select the appropriate destination format setting in the XeroxScan connector defaults. For instructions, see Configuring Xerox connector defaults.

3. Modify the network scanning template, and include a label for the FaxNumber field that describes the information you want the scan user to provide. (For example, if you want scan users to enter the destination fax number and their personal DID number, choose a label for the field that illustrates the syntax such as <fax number>*<your DID number>. Choose terminology that is familiar to most scan users in your company.)

4. Specify how the scan user must enter the information. For example, if you're using the destination format setting FAX*ECODE, the scan user must enter information in the same format, such as: 8901957*465.

Note: If the scan user cannot provide some of the information required by the destination format, the scan user should maintain the destination format syntax, and omit the information that cannot be provided. For example, if the scan user does not have an ecode or does not know the ecode, he should maintain the required syntax but omit the ecode (for example, 8901957*).