HP Capture and Route 1.8.0 Release Notes 2019

We strive to make HP CR the best secure document capture, fax, and distribution solution for our customers in today's fast-paced world! So stay tuned and be informed with HP CR Release Notes.

The Release Notes contain release information about the Server Administrator and application-specific features, enhancements, patches, resolved issues, bug fixes, limitations, and platform-related integration news.

What was released in 1.8.0

Note: This is not the latest Release Notes. Last year's Release Notes are provided in case you missed it. See Release Notes Fall 2020 for what's new!

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Compose Profiles > Preprocessing Settings

Administrators have more Preprocessing settings for documents with footnotes, large PDFs, and documents produced by plotter devices instead of printers. The following settings are now part of the Compose Profiles > Preprocessing settings family.

  • Detect Footnotes
  • Use Optimized Processing for Large Files (PDFs greater than 100 pages)
  • Aggressive Text Extraction

See About Preprocessing Settings for more information.

Device Client > MyMessages

Administrators can set up MyMessges for Device and WebApps client users. This enables users to select their messages, attachments including faxes, and print from a device or web client. In addition, users can run reports about their print jobs and view a history of their activity.

See About MyMessages for more information.

Filescan Connector > Filescan Folder Properties

As an Administrator, you can determine which Filescan folders need to be monitored, how many and how fast documents are processed, and when the processing takes place. Use the following properties to effectively manage Filescan monitoring and more.

  • Enable all or specific Filescan folders – Use to turn on/off folder monitoring by the Filescan connector for all or selected Filescan folders.
  • Description – Use to describe the Filescan folder added to a Filescan connector.
  • Rate Control – Use to specify the number of jobs and how fast to process those jobs in a Filescan folder by the Filescan connector.
  • Time Control – Use to set time and week days the Filescan connector can process documents from an active Filescan folder.

See About Filescan Folder Properties for more information.

Folders > Printing From Folder

Need to print documents from your virtual folders at a device? No problem with the new Print from Folder button!

Administrators can provide device users the ability to print documents from virtual folders supported by the HP CR server. The Allow printing from folder property is applied to specific folders that device users can access and print from.  A Print from Folder button appears on the device home screen that allows device users to select and print documents.

See About Printing from Folder for more information.

Group-specific Time Zones (Cover Pages, Fax Top Line, and Email Notifications)

As companies grow their presence domestically and internationally there is a need to show time zones specific to a group’s location on cover pages, fax top lines and email notifications. Administrators can enable group-specific time zones by using the Group > Location setting and Job > System TimeZoneName property.

See About Group-specific Time Zones for more information.

Running the Server with Limited Administrator Rights

Companies have to manage Administrator rights to their technology resources effectively. Giving everyone in an organization Administrator rights is risky and can potentially result in a huge IT security breach and other technical issues. Administrators can now manage Administrator rights to the HP CRServer services effectively by creating groups and user accounts with limited Administrator rights.

See Running the Server with Limited Administrator Rights for more information.

Scan to Folder > Authorizing OneDrive Cloud Storage Folders

For Device Client users only - OAuth Implementation at the MFP

You are at your MFP (MultiFunction Printer) and ready to scan documents to your OneDrive folders! What's next? If you are a first-time user of the Scan to Folder option at the device, you will need to authenticate who you are by entering your login credentials and then authorize cloud storage access to your folders. You can now authenticate and authorize at the device level with the Scan to Folder option. If changes are made to your login credentials or access to the folders has expired then you must reauthenticate and reauthorize at the device.

See Device Client > Using the Scan to Folder Option for more information.

For WebApps users only - OAuth Implementation at the MFP

You can authenticate and authorize access to your cloud storage folders by using WebApps > Preferences > Authorizations or at the MFP device. If you used WebApps to authenticate and authorize access to your folders then you are not required to do this at the MFP device. You will only need to reauthenticate and reauthorize at the device if your login credentials have changed and access to the folders has expired.

See WebApps > Using the Scan to Folder option for more information.

Note: The Scan to Folder > Authenticate and Authorize process applies to all HP CR-supported MFP devices and cloud storage services. OneDrive is the latest cloud storage service added to the process.

Server Administrator Secure Access

In response to growing Data Security concerns and Compliance with Europe's General Data Protection Regulation (GDPR), Administrators can restrict the use of the Server Administrator MMC (Microsoft Management Console). Administrators use permissions to limit what other administrator or power user groups can see and do in the Server Administrator.

Administrators can require other administrator groups to log on, grant or limit the following permissions.

  • Allow Viewing Documents
  • Manage Groups
  • Manage Server Access Features
  • Manage View Document Settings

See About Server Administrator Secure Access for more information.

WebApps > My Files > Download Multiple Files

Press and hold that CTRL key and click as many files as you need to download! Multiple files on the My Files list can be selected and downloaded all at once into one Zip file. Open that Zip file, extract, and save to your preferred location.

See Downloading My Files for more information.

WebApps > Redaction

The HP CR Server, Content Monitor (CM) Component, Profiles, and WebApps join forces in data loss protection and prevention (DLP) with redaction! As an integral part of a company’s DLP strategy, redaction is used to obscure content for legal and security purposes. Administrators can enable redaction for WebApps Security Station and Content Review users by determining which of the following redaction settings work best for their document workflows.

CM Profile level

  • Allow redaction of any content - allows Security Station and/or Content Review users to select any redaction content.

CM Profile Content level

  • Allow redaction - review preselected redacted content. User can choose to redact or remove the redaction.Click to redact is the default.
  • Redact - review auto-redacted (obscured) content areas. User cannot choose to remove redaction.
  • Suggest redaction - review preselected redacted content. User can choose to remove or redact content.Click to remove is the default.

See About Redaction for more information.

WebApps > Server Dashboard

No more guesswork about your server activity with the Server Dashboard!

The Server Dashboard is a WebApps tool that Administrators can use to monitor the status of their server configuration in a live environment. It monitors and displays a server’s services, connectors, queues, compose engine states and more in a color-coded format.

  • Green - server activity is optimal.
  • Yellow - server activity is degraded.
  • Red - server activity is experiencing issues.

See About Server Dashboard for more information.

Zonal OCR Connector Trial License

Explore Zonal Form Definitions and Data Extraction with the Zonal OCR Connector trial license!

To get the Zonal OCR Connector trial license

  1. Install the HP CR Server Administrator and open the console.
  2. Expand the Server Administrator tree, if necessary.
  3. Right-click the HP CR Server name in the Console Root (left) pane. The Server Administrator shortcut menu appears.
  4. Select Licensing. The Licensing dialog box appears. Ensure the General tab is selected and the Activate License button is displayed.
  5. Press and hold the CTRL key and click the Activate License button. The licensing data is refreshed and the Package file successfully updated message appears.
  6. Click OK.
  7. Click Close.

You are now ready to configure the Zonal OCR Connector! See Configuring Zonal OCR Connector for more information.

AccuRoute CloudFax

AccuRoute CloudFax provides organizations with a high-capacity, secure online fax solution with strong encryption and SSL access, and supports the most stringent compliance regulations worldwide to ensure data security and privacy.

See About AccuRoute CloudFax for more information.

OneDrive with Limited Permissions

For Microsoft Azure Active Directory Administrators only

Minimize the risk of unauthorized access and use of your company's applications! Administrators can now set up OneDrive and the HP CRserver application with limited permissions by using Microsoft Azure Active Directory.

See Setting up OneDrive with Limited Permissions for more information.

Secure Print Connector > Secure Print

Feel secure about printing your confidential documents with Secure Print!

Administrators can now set up secure printing for device client users. This enables users to submit documents containing sensitive information to a Print Manager resource like Brooksnet Remote Print Manager (RPM).   The Secure Print connector processes and submits the documents to a  delivery queue. The user then logs in to the device and selects the MyPrints button. A list of print jobs appears for the user ready to select and print.

See About Secure Print for more information.

Note: This resolution only applies to users that are upgrading from a previous installation.

HP CR/SharePoint Site Upload Scan Integrated User Interface

  • The Upload Scan application pages now use a dynamic reference to the SharePoint master page styles. Any enhancements to the master page styles will automatically be reflected in the application pages based on the SharePoint version utilized. For example, if you are using SharePoint 2016 then you will see the SharePoint 2016 styles applied to the integrated UI.

See Before and After examples below.

HP CR/SharePoint Site Upload Scan Integrated UI 2010 (Before)

HP CR/SharePoint Site Upload Scan Integrated UI 2016 (After)

Duplicate User Name and Password Job Properties appear in System Job Properties group list

  • The UserName and Password job properties appeared twice on the System job properties group list. The duplicate entries had replaced the AccountUserName and AccountPassword System job properties. The duplicate entries have been removed and corrected. The System job properties group list shows the UserName, Password, AccountUserName, and AccountPassword job properties.
  • There are two types of job properties.
    • The system properties listed above are predefined properties that are part of the server installation. They can be applied to your workflow configurations whereby user/account login credentials are required.
    • User properties are custom properties that an Administrator creates and applies to specific users or user group workflow configurations.

Note: This fix is related to the System job properties group list only.

PDF Documents fail to convert to TIF Format

  • Some complex PDF documents that are faxed fail to convert to TIF format during Compose processing due to Ghostscript error. The following error appears in the Server Administrator Journal: Compose: Conversion failed in Ghostscript - *.TIF. An upgrade to the latest Ghostscript 9.27 version has resolved this issue.

Note: Ghostscript 9.27 is available with the Fall 2019 release and does not require any additional setup by the Administrator.

Lookup Job Property Topics with Examples Available in Administrator Help

Office 365 SharePoint Connector

  • Steps for adding an Office 365 SharePoint connector are available in Administrator Help for those workflow configurations that include Office 365 and SharePoint.

See Adding an Office 365 SharePoint connector for more information.

The following API, Services, Library, SDK Upgrades and changes are included in this release.

  • Artifex GhostScript 9.27
  • Aspose.Words for Net 19.4
  • Box

Note: We have switched communication protocols from WEBDAV to Box (a Cloud content storage and management platform).

  • HP OXPd (Open Extensibility Platform Device Client) 1.8

  • SQL 2019
  • The following server, device client, and other applications now support Windows 2019
    • HP CR Server
    • Cost Recovery Client
    • Device Client
    • Server Monitor
  • HP CR 1.8.0 supports upgrades from the following versions: 1.5.0, 1.5.1, 1.6.0, 1.6.1, 1.7.0

AR-17780 - Compose Profile Split Facing Pages Setting

  • Compose Profiles can be configured with a Split Facing Pages preprocessing setting. It allows two facing pages scanned together from a book to be split to increase OCR accuracy. This setting has a limitation. The two pages need to be conjoined in a flat manner. Scanning a book from a multifunction printer (MFP) or scanner causes a significant deviation for the detection to occur. This setting is being reviewed for further enhancement in future releases.

AR-18450 - Server Upgrade RuleSets Conflict

For Administrators planning an upgrade

  • Significant enhancements were made to RuleSets in the Server upgrade v1.5.1. During an upgrade there is a conflict between previous and current RuleSets tables and migrations.

See Truncating Table Routing Rules for more information and resolution.

Note: Information about this issue and resolution is also available in the Server and Clients Upgrade > Upgrade Notes section.

Zonal OCR and OCR

  • This software release incorporates advanced data-dictionary lookups to increase Zonal OCR and OCR output accuracy. The Conversion engine attempts to smooth out data inconsistencies in OCR results by performing built-in dictionary matches when a document is processed. However, in limited cases, identified symbols used in words may be corrected.
  • For example; if a word was intentionally typed or written as $tart, then the dollar symbol ($) may be corrected with the letter (s) and the word changed to start in the OCR output. This technique is meant to address the common use cases where the letter (s) was incorrectly seen as a dollar symbol ($). Word corrections may occur in certain instances where symbols are used. This is expected behavior.

Note: Adjusting scan DPI settings can have an impact on accuracy.

  • In addition, the Conversion engine attempts to map hyperlinks found in documents. Hyperlinks can be complex strings. The Conversion engine determines whether the hyperlink is operational (can be selected and opened). It does not have the ability to check whether the hyperlink is for a valid site.

AR-18701 - Multiple Redaction Types in the same Content Monitor Profile

When configuring a Content Monitor profile with Redaction, it is important to set each redaction type to be the same for each content rule. Mixing multiple redaction types; for example, Auto Redaction with Suggested Redaction in the same Content Monitor profile is not supported.