Address a Gate Approval Request from the Inbox
Once an approval request has been submitted, all users that are assigned to that specific gate approval role will receive a notification in their PowerSteering Inbox. They can directly review and address the request from this notification.
Note: Approvers can also address approval requests directly on the Gated Work's Summary Page. Doing so allows them to leave a comment on rejected approval requests.
Note: For more information on how Gate approvers are selected, see Assign Approval Roles.
To address an approval request from the Inbox:
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Select the Inbox icon from the Header:
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Review the request in the Inbox drop-down:
Tip: If you cannot see the entire description, you can view it by selecting View All Messages at the bottom of the drop-down. You will be able to find the full request under the "Questions" tab.
Note: Even after viewing the request, the Inbox notification will remain active until it is addressed.
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Select Reject or Approve to address the Gate.
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(If Approve was selected) Review the Post-Advance Actions that will take place once the Gate is advanced and select Approve or Reject:
Note: Administrators can attach Post-Advance Actions to Gates.
Tip: Selecting Details next to a Post-Advance Action will display additional details of the action that will take place.
Tip: Approvers can also leave a comment along with their approval.
If Approve was selected, the Gate can be advanced.
If Reject was selected, the Gate will receive a "Needs Attention" status. Approval will need to be requested again.