Out-Of-The-Box Regular and User Defined Fields in PSA

This article highlights the available Out-Of-The-Box Regular and User Defined Fields which can be used to track information in various areas of the application.

Regular Fields

When creating or modifying a Work Item Workflow, you have the option to incorporate 13 Regular Fields.

The table below outlines the Out-Of-The-Box Work Item workflows and indicates whether these Regular Fields are already part of the Layout or not.

Field Name Action Item Issue Risk
Assigned To
Created By
Created On
Days Open
Deadline
Description
Originator
Priority
Probability
Project
Severity
Title
Updated On

User Defined Fields

User defined fields are custom fields you create to track information specific to modules, such as Charges, Clients, Client Contacts, Client POs, Clients, Groups, Leave Request, Milestones, Portfolios, Products, Programs, Projects, Roles, Tasks, Users and Work Types.

They can also be included in the layout of Project Status Templates, Workflows such as Expense and Work Items.

Field Name Display Name Description Type Data Type
Action Item Manager's ETC Manager's Estimated Time to Complete (ETC) Manager's Estimated Time to Complete (ETC). Default value: 0:00 Edit Field Time Span
Action Item User's ETC User's Estimated Time to Complete (ETC) User's Estimated Time to Complete (ETC). Default value: 0:00 Edit Field Time Span
Bug Browser Browser A predefined selection list of common Browsers Selection
Bug Build Number Build no. Text Field to enter the Build no. (max length 32 characters) Edit Field Text
Bug OS Type OS Type A predefined selection list of common OS Types Selection
Common Client Browse Client A selection list of Clients Edit Field Browse for Item
Common Client Name Client name Text Field to enter Client name (max length 64 characters) Edit Field Text
Common Contact Browse Contact A selection list of Client Contacts Edit Field Browse for Item
Common Employee Employee A selection list of Users Edit Field Browse for Item
Common Project Manager Project Manager A selection list of Users Edit Field Browse for Item
Common Project Name Project name Text Field to enter Project name (max length 256 characters) Edit Field Text
Common URL URL An Edit field to enter the URL (max length 80 characters) Edit Field Text
Common Work Type Work Type A selection list of Work Types Edit Field Browse for Item
Disciplinary Action Reason Reason A predefined selection list of Reasons Selection
External Helpdesk Escalation Id Escalation Id A Text Field to enter the Escalation Id (max length 32 characters) Edit Field Text
Flag this Opportunity Management Flag A selection box to flag the Opportunity. Unchecked by default. Checkbox
Impact Score Impact Score An Edit field for entering the Impact Score value (min=0, max=25) Edit Field Integer
Impacted Deliverables Impacted Deliverables A Memo box to enter any deliverables that are impacted (max length 4000 characters) Edit Field Memo
Internal Helpdesk Problem Type Problem type A predefined selection list of Problem types Selection
Lead Budget Budget A predefined selection list of budget amounts. Default selection: To Be Determined Selection
Lead Contact Source Contact Source A predefined selection list of contact sources. Default selection: To Be Determined Selection
Lead Executive Sponsor Executive Sponsor A selection list of Client Contacts Edit Field Browse for Item
Lead Grade Grade A predefined selection list to grade the lead. Default selection: To Be Determined Selection
Lead Grade Call Notes Grade Call Notes Memo box to enter any Notes to grade the call (max length 3000 characters) Edit Field Memo
Lead Implementation Date Implementation Date A predefined selection list for the range within which the implementation is expected to occur. Default selection: To Be Determined Selection Browse for Item
Lead Key Player Key Player A selection list of Client Contacts Edit Field
Lead Number of Users Number of Users A predefined selection list for the range of number of users. Default selection: To Be Determined Selection
Lead Opportunity Tracking# Opportunity Tracking# A Text Field to enter the Opportunity Tracking# (max length 20 characters) Edit Field Text
Lead Product Champion Champion A selection list of Client Contacts Edit Field Browse for Item
Leave End Date End date A date picker to select the end date of a leave period. Default selection: Current Date Edit Field Date
Leave Reasons Reason A predefined selection list to choose a Leave Request Reason Selection
Leave Start Date Start date A date picker to select the start date of a leave period. Default selection: Current Date Edit Field Date
Leave Time Available Hours Time Available An Edit field for entering the available time (min=-99999:00 , max=99999:00). Default value: 0:00 Edit Field Timespan
Leave Time Hours per Day Hours per day An Edit field for entering the number of hours per day (min=00:00, max:24:00). Default value: 0:00 Edit Field Timespan
Leave Time Task Reason A selection list of Leave Time Task Edit Field Browse for Item
loyalty_a3 Survey Question 2 A Text Field to enter Survey Question 2 (max length 20 characters) Edit Field Text
Message Message A Memo box to enter a message (max length 4000 characters) Edit Field Memo
Microsoft Licensees Influenced/Included Microsoft Licensees A predefined selection list Yes/No to indicate if Microsoft Licensees are Included. Yes is selected by default. Selection
Mitigation Strategy Mitigation Strategy A Memo box to enter the Mitigation Strategy (max length 4000 characters) Edit Field Memo
Opportunity Actual Revenue Actual revenue An Edit field for entering the actual revenue for the Opportunity (min=0.00 , max=999,999,999.99) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Opportunity Exclude from Forecast Exclude from forecast A selection box to exclude the Opportunity from Forecast. Unchecked by default. Checkbox
Opportunity Forecasted Close Date Forecasted close date A date picker to select the forecasted close date for the Opportunity. Default selection: Current Date Edit Field Date
Opportunity Forecasted Revenue Forecasted revenue An Edit field for entering the Forecasted revenue for the Opportunity (min=0.00 , max=999,999,999.99) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Opportunity Industry Industry A predefined selection list of Industries Selection
Opportunity Lead source Lead source A predefined selection list for Opportunity Lead source. Default selection: To Be Determined Selection
Opportunity Lead Tracking# Lead Tracking# A Text Field to enter the Opportunity Lead Tracking# (max length 20 characters) Edit Field Text
Opportunity No of Employees No of employees A predefined selection list to choose No of employees for the Opportunity Selection
Opportunity Organization Annual Revenue Organization's annual revenue A predefined selection list of annual revenue ranges for the Opportunity Selection
Opportunity Organization Name Organization name An Edit field to enter the Organization Name of the Opportunity (max length 80 characters) Edit Field Text
Opportunity Probability Opportunity Probability An Edit field for entering the Probability (min=-9,999.99 , max=9,999.99) Number of decimal places: 2. Default value: 0.00% Edit Field Percentage
Opportunity Quantity Quantity An Edit field for entering the Quantity (min=0 , max=9999). Default value: 0.00 Edit Field Integer
Opportunity Quoted Price Quoted price An Edit field for entering the Quoted price (min=0.00 , max=999,999,999.99) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Opportunity RFP RFP A predefined selection list Yes/No for the Request for proposal. Yes is selected by default. Selection
Opportunity Sales Region Sales region A predefined selection list of regions Selection
Opportunity Sales Status Sales Status A predefined selection list for Opportunity Sales Status. Default selection: To Be Determined Selection
Opportunity Solutions Solutions A predefined selection list for Solutions. Default selection: To Be Determined Selection
Opportunity Source Source A predefined selection list of Opportunity sources Selection
Opportunity Will Buy a Solution Will buy a solution A predefined selection list that is set up at the System Table level Edit Field System Table
Opportunity Will Choose our Solution Will choose our solution A predefined selection list that is set up at the System Table level Edit Field System Table
Partner name Partner name A selection list of Client Contacts Edit Field Browse for Item
Project Init Billable Budget Billable Budget An Edit field for entering the Billable Budget for the Project (min=0.00 , max=10,000,000.00) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Project Init Cost Budget Cost Budget An Edit field for entering the Cost Budget for the Project (min=0.00 , max=10,000,000.00) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Project Init Non-Billable Budget Non-Billable An Edit field for entering the Non-Billable Budget for the Project (min=0.00 , max=10,000,000.00) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Project Init Planned End Date Budget Planned end date A date picker to select the Planned end date of the Project Edit Field Date
Project Init Planned Start Date Planned start date A date picker to select the Planned start date of the Project Edit Field Date
Project Init Project Code Project Code A Text Field to enter the Project Code (max length 32 characters) Edit Field Text
Project Init Project Id Project Id A Text Field to enter the Project Id (max length 32 characters) Edit Field Text
recommendation_a2 Survey Question 1 A Text Field to enter the Survey Question 1 (max length 20 characters) Edit Field Text
RFP Decision Date Decision date A date picker to select the RFP Decision Date Edit Field Date
RFP Due Date Due date A date picker to select the RFP Due Date Edit Field Date
RFP Opportunity Size Opportunity size An Edit field for entering the Opportunity size (min=0.00 , max=999999.00) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
RFP Opportunity Tracking No. Opportunity tracking # A Text Field to enter the RFP Opportunity tracking # (max length 50 characters) Edit Field Text
RFP Partner Involved Partner involved A selection box to indicate if a RFP Partner is involved. Unchecked by default. Checkbox
RFP Partner Name Partner name A Text Field to enter the RFP Partner Name (max length 50 characters) Edit Field Text
RFP Status Status A predefined selection list for RFP Status Selection
Risk Expected Cost Expected Cost An Edit field for entering the Expected Cost associated with the Risk (min=0.00 , max=999999.00) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Risk Impact Result Impact result A predefined selection list for Impact Result associated with the Risk Selection
Risk Maximum Cost Maximum Cost An Edit field for entering the Maximum Cost associated with the Risk(min=0.00 , max=99999999.99) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Risk Minimum Cost Minimum Cost An Edit field for entering the Minimum Cost associated with the Risk(min=0.00 , max=99999999.99) Number of decimal places: 2. Default value: 0.00 Edit Field Currency
Risk Probability Probability of occurrence An Edit field for entering the Probability of occurrence of the Risk (min=0.00 , max=100.00%) Number of decimal places: 2. Default value: 50.00% Edit Field Percentage
Risk Severity Severity A predefined selection list for Risk Severity Selection
Risk Source Source A Text Field to enter the Risk Source (max length 50 characters) Edit Field Text
Single Budget Entry Single Budget Entry A selection box to indicate Single Budget Entry Checkbox
Task Request Estimated Time Estimated Time Timespan indicating the Task Request Estimated Time (min=00:00 , max=00:00). Default value: 00:00 Edit Field Timespan
Task Request New Work Type Work Type A selection list of Work Types Edit Field Browse for Item
Time Off Request End Time End Time An Edit field for entering the Time Off Request End Time (min=00:00 , max=24:00) Edit Field Timespan
Time Off Request Start Time Start Time An Edit field for entering the Time Off Request Start Time (min=00:00 , max=24:00) Edit Field Timespan
Training Request Duration Duration (in days) An Edit field for entering the Training Request Duration in days (min=0.00 , max=366.00) Number of decimal places: 2 Edit Field Number
Training Request Estimated Cost Estimated cost An Edit field for entering the Estimated Cost for the Training Request (min=0.00 , max=10,000,000.00) Number of decimal places: 2 Edit Field Currency
Training Request Start Date Start date A date picker to select the start date of the Training Edit Field Date
Travel Billable Travel Billable A selection box to indicate if the Travel is Billable Checkbox
Travel Closest Airport Closest Airport A Text Field to enter the name of the Closest Airport (max length 64 characters) Edit Field Text
Travel Destination City Destination city A Text Field to enter the Destination city name (max length 50 characters) Edit Field Text
Travel Destination Country Destination country A Text Field to enter the Destination country name (max length 50 characters) Edit Field Text
Travel Origin City Origin city A Text Field to enter the Origin city name (max length 50 characters) Edit Field Text
Travel Origin Country Origin country A Text Field to enter the Origin country name (max length 50 characters) Edit Field Text
Travel Person 1 Traveling with 1 A selection list of Users Edit Field Browse for Item
Travel Person 2 Traveling with 2 A selection list of Users Edit Field Browse for Item
Travel Person 3 Traveling with 3 A selection list of Users Edit Field Browse for Item
Travel Planned Departure Date Planned departure date A date picker to select the Planned departure date Edit Field Date
Travel Planned Return Date Planned return date A date picker to select the Planned return date Edit Field Date
Travel Preferred Time Preferred travel time A Text Field to enter the Preferred travel time (max length 20 characters) Edit Field Text
Travel Purpose Purpose A predefined selection list of Travel Purposes Selection
Travel Rental Car Required Rental car required A predefined selection list Yes/No to indicate if a rental car is required Selection
Travel Smoking Smoking A predefined selection list Yes/No to indicate if smoking Selection
Traveling to Client 1 Visiting Client 1 A selection list of Clients Edit Field Browse for Item
Traveling to Client 2 Visiting Client 2 A selection list of Clients Edit Field Browse for Item
Traveling to Client 3 Visiting Client 3 A selection list of Clients Edit Field Browse for Item