Components > Compose > Conversions > HEIC

Connectors > SMTP Inbound and Outbound

Connectors > Zip Archive Connector

Devices > Button Properties > Disclaimer/Customized Content

Devices > Button Properties > Scan Settings > Capture Mode

HP Device Accessibility Support

Maintenance Component > Custom Cleanup

Server Monitor Installation

WebApps Administration > Help Desk > History > Export

WebApps Queue Auto Unlock

WebApps Queue Redaction

WebApps Queue Route

WebApps Queue Thumbnail Page Management

HEIC support, no setup required

The Compose conversions list includes HEIC. The server can convert from HEIC to the standard suite of document formats. High Efficiency Image Container (HEIC) is a file format associated with Apple devices offering better compression than other file types, for example, JPEG, smaller file sizes and high image quality. Setup is not required.

Note: Documents cannot be converted to the HEIC format.

See About Compose Component for more information.

Did you hear that? Listening for incoming mail

The SMTP listener service has been developed to receive email messages sent using the Simple Mail Transfer Protocol (SMTP) as a result of the Microsoft IIS SMTP Service deprecation.

In this release SMTP Outbound > SMTP Relay Server has been moved to the SMTP on the Server Properties > General tab.

Both SMTP Inbound and Outbound options are available in the Advanced SMTP Configuration dialog box.

See About SMTP Inbound and Outbound for more information.

Zip it with the Zip Archive Connector!

Messages with attachments can be zipped and delivered to a specific folder with the use of the Zip Archive connector and rules.

See About Zip Archive Connector for more information.

Add a disclaimer or customized content to your device buttons with style

Add a disclaimer or customized content for use as a splash screen to any device button. The information is displayed after the button is selected by the device user. Several style attributes can be applied to the text to make it stand out.

See Adding a Disclaimer or Customized Content for more information.

ID Scanning with Capture Mode

The Capture Mode scan setting has been developed to allow users to perform ID Scanning ID scanning is a process that uses a device to read and verify information from different identification document types, for example, a driver's license. at HP supported devices. When Capture Mode ID Capture Prompt Both Sides is enabled each ID side can be scanned separately but both sides appear on a single page.

See About Capture Mode ID Scanning for more information.

Making Accessibility Happen with AccuRoute and HP Accessibility Assistant

AccuRoute supports the HP Accessibility Assistant. A screen reader is used to narrate the contents of the printer's control panel screen aloud. The Accessibility Assistant can also be used to navigate the control panel using voice commands or physical buttons. Note: Not all printer screens are optimized for screen reader use, and some may not be supported. The HP Accessibility Assistant only reads content in English. See the HP Product Support page for more information.

It's time for some cleanup!

The Maintenance component removes messages from the AccuRoute server database based on scheduled cleanup intervals. It can also be configured to remove specific rule-based messages by scheduling a custom cleanup. Scheduling a cleanup keeps the server database processing at an optimal level and prevents it from becoming too large.

See About Custom Cleanup for more information.

Server Monitor Installation on the Main Server - Proceed with Caution

The Server Monitor is a stand-alone application that monitors various components of an AccuRoute Server. It executes custom-created tests to detect workflow bottlenecks and system failures.

See Installing the Server Monitor for more information.

Export History details to a CSV file

Administrators can export Help Desk History details to a CSV file for analysis and reporting purposes with the use of WebApps Administration Help Desk History folder export capability.

For Administrators

See About WebApps Administration Help Desk History Export for more information.

For WebApps Administration Users

See Using WebApps Administration Help Desk History Export for more information.

Unlock queue documents automatically with Auto Unlock

Administrators can set an auto unlock timer for documents in a queue that are being reviewed by multiple users. This prevents any user in the group to lock a document for long periods of time.

See About WebApps Queue Thumbnail Page Management for more information.

Redact content easily with WebApps Queue

With redaction designated Queue users can obscure content from any document for legal and security purposes.

For Administrators

See About WebApps Queue Redaction for more information.

For WebApps Users

See Using WebApps Queue Redaction for more information.

Route it to an email, fax, or printer using WebApps Queue Route

For Administrators

With the Route action, Queue users can route jobs to specific recipients, include additional data like sender name, company name and email address. In addition, the queue user can route the entire document or specific pages and add comments if necessary.

See About WebApps Queue Route for more information.

For WebApps Users

Using WebApps Queue Route, Queue users can route jobs to an email, fax machine, or printer and more.

See Using WebApps Queue Route for more information.

Drag and drop page management with the WebApps Queue Thumbnail panel

For Administrators

WebApps Queue has a Thumbnail panel that offers its users page management capabilities when reviewing PDF documents.

See About WebApps Queue Thumbnail Page Management for more information.

For WebApps Users

The Thumbnail panel allow users to reorder, move up or down, rotate clockwise or counter clockwise, merge, delete pages if necessary and download.

See Using WebApps Queue Thumbnail Page Management for more information.

 

None in this release.

 

Dialog Box UI Update

Device Button Properties > General Options have moved

Enable Job Build Mode and Enable Scan Preview by default options have moved from Button Properties > General to Scan Settings.

Before - General tab	After - Scan Settings tab

See Adding Device Buttons for more information.

Documentation updates and Search Results improvements

About the Help Center The About Help Center slide show includes information about micro content and how it works when you do a search. Micro content for top search terms and Spotlight features has been developed to assist you with getting to Help-related content quickly and easily. See About the Help Center for more information.

Silent Server Install

Silent Server Install is the installation of a software program that requires minimal or no user interaction. Recent updates have been made to Installing the Silent Server instructions.

See About Silent Server Install for more information.

Object Archive Volume Lists

ObjectArchive provides data storage and retrieval. Manage your archiving requirements with move, import and delete volumes functionality.

See Configuring Object Archive for more information.

API Documentation

Dashboard and Fax Delivery API documentation has JSON and more code snippets that developers can easily copy/paste.

See API Documentation for more information.

 

Upland AccuRoute products and engineers use the latest technology to provide you and your company with optimum features and enhancements in each release.

Device and AccuRoute Application Upgrades

The following upgrades support new devices released by our device partners.

• Canon AccuRoute MEAP v5.10

• Lexmark eSF.71.004

• Xerox EIP v5.3

Software Application Upgrades

• The Ghostscript v10.05.1 upgrade includes performance and security improvements. See Ghostscript for more information about this upgrade.

 

AccuRoute 8.0 supports upgrading from the following versions: 5.0, 5.1, 5.1.1, 6.0, 6.1, 6.2, 6.3, 6.4, 6.5, 6.6, 6.7, 7.0

 

Server Monitor, Windows Server, and IIS SMTP Email Notification Limitation

• Email notifications are not sent when Server Monitor is installed on a Windows server that does not support IIS SMTP. This is a limitation that was discovered during testing and will be investigated in an upcoming release.
• Due to a August 2025 Microsoft security patch and September 2025 Windows security update, the PIC will not launch the installers as expected and an error message will appear. The current workaround requires users to navigate to the install media folders and launch the setup manually via: \MessageServer\setup.exe or \Web\Setup.exe.

 

Upland AccuRoute v8.0

• See Supported Devices > Canon for more information.

• See Supported Devices > HP for more information.

• See Supported Devices > Lexmark for more information

• See Supported Devices > Xerox for more information.